Shipping policy

Thank you for shopping at The Cree Collection. We are committed to providing you with a seamless and satisfactory shopping experience, including efficient and reliable shipping services. Please review our shipping policy outlined below:

1. Processing Time:

Orders are typically processed within 1-2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the following business day.

2. Shipping Methods:

We offer several shipping options to accommodate your needs.
Standard Shipping: Estimated delivery within 3-7 business days.
Expedited Shipping: Estimated delivery within 2-3 business days.
Express Shipping: Estimated delivery within 1-2 business days.
International Shipping: Delivery times may vary depending on the destination. Customs duties and taxes may apply and are the responsibility of the recipient.

3. Shipping Rates:

Shipping rates are calculated based on the weight of the package, shipping method selected, and destination.
Free shipping may be available for orders exceeding a certain amount. Check our website for current promotions and offers.

4. Tracking Information:

Once your order has been shipped, you will receive a confirmation email with tracking information.
You can track your package using the provided tracking number through our website or the carrier's website.

5. Shipping Restrictions:

We currently ship to addresses within the United States and select international destinations.
We do not ship to P.O. boxes. Please provide a physical address for delivery.
Some items may be restricted from international shipping due to customs regulations. Please review our product listings for any shipping restrictions.

6. Delivery Issues:

In the rare event of a delayed or lost shipment, please contact our customer service team for assistance.
We will work with the shipping carrier to resolve the issue and ensure a timely delivery or provide a suitable solution.

7. Order Changes and Cancellations:

Once an order has been processed and shipped, changes or cancellations may not be possible.
Please review your order carefully before finalizing the purchase.

8. Holiday Shipping:

During peak holiday seasons, such as Christmas and Black Friday, shipping times may be longer than usual due to high demand and carrier delays.
We recommend placing orders in advance to ensure timely delivery during these periods.

9. Contact Information:

If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact us.
You can reach our customer service team via email at info@shopcreecollection.com or by phone at (410)-953-9155.

10. Policy Updates:

We reserve the right to update our shipping policy at any time without prior notice. Any changes will be reflected on this page.
It is your responsibility to review our shipping policy periodically for any updates or modifications.

By placing an order with The Cree Collection, you agree to comply with our shipping policy and terms of service. Thank you for choosing us for your shopping needs. We appreciate your business!

The Cree Collection| 5626 Southwestern Blvd., Baltimore, MD 21227 | info@shopcreecollection.com | 410-953-9155